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To help you find the thought leadership you seek, and make the most of your visits to our KPMG Institute site, we’ve put together this list of frequently asked questions. Here you’ll find advice on how to register, attend our events, address technical issues, and even qualify for Continuing Professional Education (CPE) credits that we offer.

If you don't find the specific information you need covered here, please contact our Community Manager. We'll try to respond to you within 24 hours.

Thank you for visiting the KPMG Institute Website.

 

Website Registration Questions

Why should I become a registered user?

How do I modify my profile?

What if my email address changes?

Is my user information private?

How do I inquire about information posted on this site?

If I have a suggestion for a future Webcast topic or a thought leadership publication, who do I contact?

What if I no longer wish to receive email from the KPMG Institutes?

 

Event Registration Questions

How do I register for a Webcast?

Do I need a different password every time I register for a Webcast?

Once I register for a Webcast, how do I access the event?

Can I join a Webcast that is already in progress?

Is there a fee for attending a Webcast?

Can I access a Webcast I missed or go back and listen again?

If I have a general question about a Webcast, who do I contact?

How do I learn about all the KPMG Institute events?

 

Technical Questions

What should I do if I encounter a technical issue with the Institutes website (i.e. logging in or registering)?

What should I do if I encounter a technical issue during the webcast?

Can I access a Webcast from a different computer than the one I registered from?

How can I download the presentation slides?

How can I print out the presentation slides?

 

Continuing Professional Education (CPE) Questions

What are the eligibility requirements to receive CPE credits?

Can I qualify for CPE credit if I listen to the Webcast only on the phone?

Can I qualify for Continuing Legal Education (CLE) credits if I participate in a Webcast?

How many polling questions must I answer to qualify for CPE credit?

I was not pre-registered for the event. Do I still qualify for CPE?

When and how will I get my CPE certificate?

 

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Website Registration Questions

 

Why should I become a registered user?

There are many reasons for joining KPMG Institutes. As part of our online community, you'll be able to participate in Webcasts and online events covering today's most important topics; access premium content on topics and issues affecting your industry or organization; share your perspectives on critical business topics and industry issues; post comments about our content; rate the research you find here; and more.

 

How do I modify my profile?

After you have signed in to our site, click on "My Account" in the upper right hand corner. The Update Account page displays. Make the changes to your profile and select "Update Account" at the bottom of the page.

 

What if my email address changes?

If your email address changes you will have to create a new account. 

 

Is my user information private?

Yes. Any information you provide is strictly confidential and will not be shared with anyone. Please review our privacy policy.

 

How do I inquire about information posted on this site?

All inquiries about information on the site should be sent via email to us-mktwebmaster@kpmg.com.

 

If I have a suggestion for a future Webcast topic or a thought leadership publication, who do I contact?

Content suggestions should be sent via email to us-mktwebmaster@kpmg.com.

 

What if I no longer wish to receive email from the KPMG Institutes?

If you wish to unsubscribe from all KPMG communications and cancel your membership with KPMG Institutes, please send an e-mail to us-mktnatlmisoptout@kpmg.com with "Opt Out: All Correspondence" as the subject.

 

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Event Registration Questions

 

How do I register for a Webcast?

You can register for a Webcast by first signing in to our site and then going to the page on which the Webcast of interest is posted and click on the "Register now >” link. Once you register, you will receive a registration confirmation with instructions on how to access the event.

 

Do I need a different password every time I register for a Webcast?

No. The only password required is the one you use to log in to the KPMG Institutes site. Once signed in, you have access to register for any upcoming KPMG Institute Webcast.

 

Once I register for a Webcast, how do I access the event?

You can access the link to the event either through your confirmation email or directly via the event page on the website. Webcasts are accessible one hour prior to the start of the event.

 

Can I join a Webcast that is already in progress?

Yes. You can access the Webcast at any time during the live event. However, in order to receive CPE credit, you must be online for the entire event and answer the questions required for that event. You must answer at least three questions for events that qualify for one CPE credit, and at least six questions for events that qualify for two CPE credits.

 

Is there a fee for attending a Webcast?

No. There are no fees associated with KPMG Institute Webcasts.

 

Can I access a Webcast I missed or go back and listen again?

You can access On Demand Webcasts the same way you would if they were live. Simply go to the Webcasts, Podcasts and Events  page and select the Webcast you would like to view. Then click the "Play Webcast" button.

 

If I have a general question about a Webcast, who do I contact?

General Webcast inquiries can be sent via email to us-kpmgwebcasts@kpmg.com.

 

How do I learn about all the KPMG Institute events?

For a list of all the KPMG Institute upcoming and on-demand events, log on to our Webcasts, Podcasts and Events page.

 

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Technical Questions

 

What should I do if I encounter a technical issue with the institutes website (i.e. Logging in OR Registering)?

Please direct any technical issues with the KPMG Institutes website to us-mktwebmaster@kpmg.com.

 

What should I do if I encounter a technical issue during the webcast?

Please submit technical issues through the Ask a Question box in your webcast player to reach a member of our technical team directly.

 

Can I access a Webcast from a different computer than the one I registered from?

If you have already registered for the event, you can access the event from any computer within an hour of the event’s scheduled start. Simply log on to the KPMG Institutes website or access the link through your confirmation email, then enter your full name, company, and email address directly into the webcast player.

 

How can I download the presentation slides?

You can download the Adobe Acrobat® PDF presentation file to your desktop from your media player within one hour of the event’s scheduled start by logging into the webcast and clicking on the "Event Resources" tab.

 

How can I print out the presentation slides?

Once the presentation is downloaded, use your standard printing process.

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Continuing Professional Education (CPE) Questions

 

What are the eligibility requirements to receive CPE credits?

CPE eligibility requirements are included in the Administrative slide of every webcast and are reviewed by the moderator at the start of each event.

 

Can I qualify for CPE credit if I listen to the Webcast only on the phone?

No, you must participate in the live event and answer the polling questions in order to qualify for CPE credit.

 

Can I qualify for Continuing Legal Education (CLE) credits if I participate in a Webcast?

KPMG does not offer CLE credits. However, if the KPMG Institute Webcast is co-sponsored with a law firm, the law firm may offer CLE. This will be indicated in the event materials and during the event’s broadcast.

 

How many polling questions must I answer to qualify for CPE credit?

To qualify for CPE credit, you must be online for the entire event and answer the questions required for that event. You must answer at least three questions for events that qualify for one CPE credit, and at least six questions for events that qualify for two CPE credits.

 

I was not pre-registered for the event. Do I still qualify for CPE?

CPE is available to all participants who meet the requirements, regardless of pre-registration status. Please note that all attendees, even those who pre-register, must enter their full name, company, and email address directly into the webcast player when joining the live event to ensure participation is fully tracked for CPE purposes.

 

When and how will I get my CPE certificate?

CPE will be issued directly via email to all qualified participants. Please allow approximately 10 business days (several weeks) for CPE processing and certificate notification for all Institutes webcasts.